I figured 11.30 was a good time to make my way to the Randburg office as I'd be skipping the lunchtime queues. Well I'd hate to see what lunch time is like there at that place.
The metal detector beeped as I stepped through, but after being met with a blank gaze from the security guards I made my way to the back of the queue. I even went back to check with the guard that this was the right queue for ME. "Yes, wait in the line". There were about thirty people in front of me slowly edging towards the reception desk like a gentle wave of grumpiness. At least they could have had some music to lighten the deathly mood, where everyone looks around at everyone else secretly wondering which idiots had forgotten one of their vital documents and would be told to go home when they reached the front.
ID copy check, bank statements check, payslip check, completed forms check.
It is at this point that I have to wonder about the logic of the South African Revenue Service.
Why is there only one man standing behind that counter!! Clearly the saying 'many hands make light work' is not discussed at their staff meetings.
And then there's the double queuing problem - some people doing filing or whatever get to the desk only to be given a ticket and told to wait in line in another one deeper inside the tax guzzling beast. Sucks to be you!
So I finally got to the front, expecting to be told I've forgotten this or that (which regularly happens on my bank visits). I'm greeted by a cheerful smile, called by my name (great personal touch) and sent merrily along my way.
Maybe its not such a Slow Ass Revenue Sucker after all. Well we'll wait and see when I actually get my tax number.
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